Wetwood Leathers – Privacy Policy

Last updated: 1 May 2025

1. Who We Are

Wetwood Leathers

Eastbourne - East Susses

Email: ivorputnam@gmail.com

Phone: 07887916325

Data Controller: Wetwood Leathers

2. What Information We Collect

• Name and contact details (email address, postal address, phone number)

• Payment details (processed securely by third-party payment processors)

• Order history and purchase details

• Correspondence and communication with us

• Website usage data (via cookies and analytics)

3. How We Use Your Information

• Process and fulfil your orders

• Communicate with you about your purchases or enquiries

• Send order updates and delivery notifications

• Improve our website, services, and customer experience

• Comply with legal obligations (e.g. accounting and tax)

We will never sell your data to third parties.

4. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract – to process orders and provide customer service

• Legal obligation – for accounting and record-keeping

• Legitimate interests – to improve our services and prevent fraud

• Consent – for marketing communications (you can withdraw at any time)

5. How We Share Your Information

We only share your data with trusted third parties when necessary:

• Payment processors (e.g. PayPal, Stripe)

• Delivery services (e.g. Royal Mail, courier companies)

• Our website and email service providers

• Professional advisers (e.g. accountants)

Each provider has its own privacy policy and complies with data protection regulations.

6. Data Storage and Security

• Your data is stored securely and only accessible by authorised persons.

• We implement technical and organisational measures to protect your data.

• We only retain your personal information for as long as necessary for the purposes outlined in this policy.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent (if processing is based on consent)

• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at ivorputnam@gmail.com

8. Cookies

Our website uses cookies to:

• Improve site performance and functionality

• Track anonymous usage statistics (e.g. via Google Analytics)

You can manage or disable cookies in your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact:

Email: ivorputnam@gmail.com